Chromebook Stuck on Chrome Screen? How to Fix!
Though unexpected, Chromebooks have started facing some common issues we generally face on Windows laptops. Recently, numerous users have complained about theirChromebooks showing a black screen. And now, some users report that their Chromebook is stuck on the Chrome screen. If you’re one of the users affected by this, we have written a handy guide to help resolve the issue. On that note, let’s go through the steps.
Method 1: Force Restart Your Chromebook
First, we will need to try some basic, preliminary steps and then we will move to advanced methods. Here, we are going to force shutdown andrestart the Chromebookto let it boot normally. Here are the steps you need to follow:
Method 2: Unplug All Accessories
Often, ChromeOS goes into an unending loop and refuses to boot properly due to faulty peripherals. In such cases, Chromebooks can get stuck on the Chrome screen. Thus, to rule out any possibility of faulty accessories such as a USB drive, webcam, or microphone,remove all the peripherals, and turn on your Chromebook without any connected devices.
This is one of the most common methods to help resolve the ‘stuck on Chrome screen’ issue for you. However, if that doesn’t work, go ahead and check out the sections below.
Method 3: Reset Chromebook from the Chrome Screen
If your Chromebook is still stuck on the Chrome screen and the issue persists, you may have to reset the device to get it working again. However, bear in mind that this process will wipe out all the local data present on your Chromebook and will remove the Google account. You will need to set up your Chromebook afresh after the reset process.
Method 4: Reinstall ChromeOS
This is the final method that will certainly fix your Chromebook if it’s stuck on the Chrome screen. However, it will delete all the local files stored on your Chromebook and even remove the Google account.
For this method, you have to create a ChromeOS recovery USB drive on another computer. If you have got a Chromebook that was released in April 2022 or later, this is a nifty method to reinstall ChromeOS with an internet connection. Here is how it works.
So these are the methods you can try to resolve if your Chromebook is stuck on the Chrome screen. For many, force-restarting and removing accessories should fix the freezing issue on ChromeOS. In case, they don’t work, you can reset or reinstall a fresh copy of ChromeOS. However, the downside is that you will lose all your local files. In case, yourChromebook is not turning on, we have a separate dedicated article for this issue. Finally, if you are still facing problems, let us know in the comment section below.
Arjun Sha
Passionate about Windows, ChromeOS, Android, security and privacy issues. Have a penchant to solve everyday computing problems.
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