If an iOS 13 bug is stopping your apps from loading, you’re not alone

“This app is no longer shared with you”

When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

Update:it looks as though developers are pushing outa huge number of app updatesat the moment, quite possibly to address the issue talked about here – though there’s still no official acknowledgement fromApple. Our original story continues below.

There’s a new iOS bug doing the rounds, linked to the roll outof iOS 13.5a few days ago: it prevents certain apps from loading, displaying the message “This app is no longer shared with you. To use it, you must. buy it from the App Store.”

As reported by9to5Macand others, the bug seems to be affecting a substantial number of users, though it’s not clear exactly what fraction of the millions of iPhone and iPad users out there have had problems.

While Apple has yet to weigh in on what’s happening, it seems as though the issue is at Apple’s end – a blip in theiCloudservers is probably causing some apps to get flagged as unauthorized, though that’s just speculation at the moment.

If that is the case, the silver lining is that Apple should be able to patch up the problematic code without having to roll out another software update. If Apple responds with news that the bug is patched, we’ll let you know here.

What’s gone wrong – and how to fix it

At this stage it looks unlikely that there’s anything wrong with your device or your iCloud account, if you’ve had the misfortune to see the error message on your iPhone or iPad. The theory that the iCloud Family Sharing service is to blame is one doing the rounds.

If you see the bug showing up on your screen, the best course of action appears to be to uninstall and then reinstall the offending app. That should be enough to reestablish your credentials and get everything working again.

Get the best Black Friday deals direct to your inbox, plus news, reviews, and more.

Sign up to be the first to know about unmissable Black Friday deals on top tech, plus get all your favorite TechRadar content.

However, with the problem seemingly affecting apps at random, it’s a huge inconvenience for anyone who owns one of Apple’s expensive portable devices – so a fix would be appreciated sooner rather than later.

Next month we’re expecting to hear all about what Apple is planning foriOS 14when it rolls out later in the year. Let’s hope the launch of the next version of Apple’s mobileoperating systemis free from glitches and errors.

Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you’ll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.

I’ve used Genmoji and now I’m convinced Apple Intelligence will be a huge success

iOS 18.2 could add Battery Intelligence to your iPhone, letting you know how long it will take to charge

NYT Strands today — hints, answers and spangram for Sunday, November 10 (game #252)